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Full and Part-time Waiting Staff

Good at service with a smile?

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We are looking for people to join our front-of-house team who have a sunny personality and lovely manners with a passion for delivering excellent customer service. If you are a great Team player, if you love working with people and you have customer service experience, then this role could be perfect for you! We are looking for part time & 1 full time person.  You must be available work weekends but don’t worry, we operate 9am-5pm so you get all of your evenings!

Responsibilities

Customer service:

  • To welcome customers into the café and ensure they can find a table and have the correct menus available for service.
  • To take customers orders at the table and ensure that the correct communication about each order is delivered to each relevant department, so drinks/food can be produced as required
  • To make customer drinks and deliver them to their table.
  • To deliver food from the kitchen to the customer’s table when the Kitchen Team request it is taken.
  • To prepare tea cakes, cream teas, snack boxes in the prep room and deliver to customers as required.
  • To ensure the customer is happy with their food and to check in if they would like anything else during service.
  • To ensure communication between customers and Kitchen Team is correct and keep Kitchen Team informed about any specific customer requirements.
  • To report any complaints on the food/service to the Head Chef and the Café Manager during that shift.
  • To ensure that the customer has the right cutlery on the table.
  • To be friendly and helpful towards our customers, keeping in mind that I play a key role in the customers impression of the business.

Hygiene:

  • To clear tables and wipe down.
  • To ensure work stations are kept to a good level of hygiene throughout the shift.
  • To take glasses to the prep room and wash as required.
  • To help the Kitchen Porter take crockery, cutlery back to designated areas.
  • To sweep floors at the end of every shift in café and café bar.
  • To always follow best practice hygiene rules whilst at work.
  • To clean toilets at the end of each shift.

Waste management:

  • To unload trays as they come into the kitchen and to ensure that waste is disposed of as per procedure.
  • To minimise food waste throughout the shift, always recording any waste in the waste book.

Benefits

Unlike other restaurants, we have extremely sociable day-time hours with 9am-5pm trading times.  You will just be required to work at one off evening events periodically and Friday evenings during the summer months.

About you

  • You will have a passion to work with customers and deliver excellent service
  • Be highly-motivated, enthusiastic and energetic
  • Have the ability to work well under pressure & enjoy the buzz of a busy kitchen
  • Work well within a team
  • Be well organised with excellent time management
  • Share our passion for food & ingredients
  • A minimum 1 years’ experience would be preferable

Apply

for the job

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To apply for this position please fill out your details below along with your covering email and upload a copy of your CV.

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